Is renter's insurance required?

Yes, 840 Ironhorse requires all tenants to carry a renter's insurance policy with a minimum of $100,000 in liability coverage. Renter's insurance protects your personal belongings and provides liability coverage in case of accidents in your unit. Policies typically cost $15-$30 per month.

Tenant Resources & Renter Services | 840 Ironhorse Property Management

How to Apply

Applying for a rental home with 840 Ironhorse is straightforward. We have designed our process to be transparent and efficient so you can move into your new home as quickly as possible.

Step 1: Browse our available listings on the Properties page and select a home that fits your needs.
Step 2: Schedule a showing by contacting our office at (770) 249-8289 or submitting an inquiry online.
Step 3: Complete the online rental application. Each adult applicant (18+) must submit a separate application.
Step 4: We review your application within 1-3 business days. Approved applicants will receive a lease agreement for review and signing.

Application requirements: Valid government-issued photo ID, proof of income (pay stubs, offer letter, or tax returns showing income of at least 3x the monthly rent), rental history for the past 2-3 years, and consent for a credit and background check. The application fee is non-refundable and covers the cost of screening.

Maintenance Requests

We take maintenance seriously because your comfort and safety matter. Our team coordinates repairs promptly and keeps you informed throughout the process.

Non-Emergency Requests

For routine issues such as a dripping faucet, appliance malfunction, or HVAC tune-up, submit a request through the tenant portal or call our office during business hours (Mon-Fri, 9 AM - 6 PM). We aim to acknowledge requests within 24 hours and schedule repairs within 3-5 business days depending on the issue.

Emergency Maintenance

Emergencies include active flooding, gas leaks, sewage backup, no heat in winter, fire damage, and security breaches (e.g., broken exterior locks). For emergencies, call our emergency maintenance line at (770) 249-8289 immediately, 24 hours a day, 7 days a week. Do not wait until business hours for emergency issues.

Tenant Portal

Our online tenant portal is your hub for managing your tenancy. Through the portal, you can pay rent online via ACH or debit/credit card, submit and track maintenance requests, view your lease documents, and communicate directly with our management team. Rent is due on the 1st of each month, and online payment ensures your records are always up to date.

If you are a new tenant and need portal access credentials, contact our office and we will get you set up right away.

Move-In Checklist

Moving into a new rental home is exciting. Use this checklist to ensure a smooth transition:

Sign your lease agreement and pay the security deposit and first month's rent before move-in day.
Set up utilities in your name (electricity, gas, water, internet) before your move-in date. Your lease specifies which utilities are your responsibility.
Obtain renter's insurance and provide proof of coverage to our office.
Complete a move-in inspection form documenting the condition of the property. Take photos of every room for your records.
Collect all keys, garage remotes, and access devices during your key pickup appointment.
Update your mailing address with USPS, your employer, banks, and subscriptions.
Locate the breaker panel, water shut-off valve, and HVAC filter for future reference.

Renter's Insurance

All 840 Ironhorse tenants are required to maintain an active renter's insurance policy for the duration of their lease. Your policy must include a minimum of $100,000 in personal liability coverage and should list 840 Ironhorse Property Management as an interested party.

Renter's insurance protects your personal belongings against theft, fire, and certain natural disasters. It also provides liability coverage if a guest is injured in your home. Most policies cost between $15 and $30 per month and can be purchased from any licensed insurance provider. We recommend comparing quotes from at least three providers to find the best rate.

Tenant FAQs

Browse our available listings, select a property, and submit an online application. You will need to provide proof of income (typically 3x the monthly rent), valid government-issued ID, rental history for the past 2-3 years, and consent for a background and credit check.

Non-emergency maintenance requests can be submitted through the tenant portal or by calling our office at (770) 249-8289 during business hours. For after-hours emergencies such as flooding, gas leaks, or no heat in winter, call our emergency maintenance line immediately.

Emergencies include active flooding or water leaks causing property damage, gas leaks or the smell of gas, complete loss of heating in winter, sewage backup, fire damage, and break-ins or security issues such as a broken exterior door lock.

Yes, all tenants must carry a renter's insurance policy with a minimum of $100,000 in liability coverage. Policies typically cost $15-$30 per month and protect your personal belongings while providing liability coverage.

Rent is due on the 1st of each month. We accept online payments through the tenant portal, which supports ACH bank transfers and debit/credit cards. A late fee applies if rent is received after the 5th of the month.

Early lease termination is possible but subject to the terms in your lease agreement. Typically, tenants must provide 60 days written notice and pay an early termination fee equivalent to two months rent. Contact our office to discuss your situation.

Tenant Resources & Renter Services